Welcome to the Frequently Asked Questions (FAQs) page of Powers Plumbing Heating San Diego, your trusted expert in residential and commercial plumbing services in San Diego. We understand that plumbing issues, whether it’s a leaky faucet, clogged drain, or water heater repair, can be complex and sometimes confusing. Our goal here is to help you better understand the most common issues and concerns our customers often encounter. This page is designed to provide clear, concise answers to your most pressing plumbing queries. It covers everything from general information about our professional plumbing services and competitive pricing in San Diego, to specific questions about plumbing installations, emergency plumbing repairs, and routine plumbing maintenance. Your comfort and satisfaction is our top priority, so if you cannot find the answer to your question here, please do not hesitate to reach out to our friendly customer service team who are always ready to provide superior plumbing solutions.

At Powers Plumbing Heating San Diego, we have been proudly serving the plumbing needs of our community since our establishment in 1914. We prioritize not only exceptional plumbing services but also transparent and competitive pricing to benefit our valued customers.

With our plumbing expertise, we are dedicated to delivering clear and honest pricing that ensures fairness and peace of mind for every project. Our hourly rate pricing structure eliminates any surprises, hidden fees, or unexpected costs, making us your trusted partner for all plumbing solutions.

Our experienced team at Powers Plumbing Heating San Diego understands the significance of trust and reliability in plumbing services. We believe that by offering transparent billing practices, we build strong relationships with our customers. Whether it’s a plumbing repair, installation, or maintenance project, we are committed to providing a pricing process that is straightforward and easy to understand.

We take pride in our commitment to offering transparent and competitive pricing in the plumbing industry. Our goal is to make your experience with us as smooth as possible, right from the moment you inquire about our services. Our dedication to open and honest pricing sets us apart as a leader in the plumbing sector.

For more information about our comprehensive plumbing services and our transparent pricing, please don’t hesitate to contact us. At Powers Plumbing Heating San Diego, we are your trusted plumbing partner, ready to answer your questions and provide you with the clarity you need for all your plumbing requirements

Frequently Asked Questions

We charge an hourly rate based on time and material. All of our vehicles’ locations are tracked using GPS devices. Our service time call starts when the plumber leaves the shop, or the previous customer’s location.

We are open Monday through Friday, 8AM to 4:30PM. Come in and say hello at 1705 W. Lewis St. San Diego, CA 92103.

Powers Plumbing was formed by Luther Powers and his Son Calvin in 1914. In 1917, Powers moved from downtown to Mission Hills. In 1923, Powers commissioned Martin V. Melhorn to design and build the shop that we still occupy today at 1705 W. Lewis Street. The shop has been historically designated as part of the Fort Stockton Trolley Line Historic District.

We strive to be the best plumber in San Diego, but despite our best efforts, sometimes things don’t work out as planned.  If we did not perform service adequately the first time, we will return at no cost to you to correct our mistake.

Drain clogs are guaranteed for 30 days. The guarantee is for our workmanship. Be advised that clogs caused by items introduced into the drain after our service will be a chargeable service call. If we find you have a chronic problem, the service call will also be charged. (Such as a cracked drain line that has not been repaired since our last visit). Please be advised that if we notice a problem with your drain line we will bring it to your attention so that you can take an appropriate course of action to correct it.

Yes! We provide free written estimates for jobs that require more specifics beyond service and repair work.

Service and repair work is billed at an hourly rate with a 1 hour minimum for each plumber. After the first hour we bill in 15 minute increments. We start the time for the job from when we leave our Mission Hills shop and end time when we get back to our shop. This standard rate applies Monday through Friday from 8:00 AM through 4:30 PM.

Inspection of a sewer line with our video camera includes up to two hours of time, still shots from the video feed of your drain line, the spot marked, a depth report of any problem area, and the video may also be sent to you after the inspection.

Billing for your job starts when the plumber is dispatched. The time back to the shop is estimated to be the same as the time to get to your job. This is shown to you on the work order as the total time for the job. We have a GPS and fleet tracking system that shows the plumbers route to your job. Your plumber can show you the time stamps too. These time stamps show when he left, arrived, started work and finished work. There is no mystery with our billing practices. Ask us if you have any questions about time on the job or ask the plumber to show you his time stamps before he leaves if you have any questions. You will be given the opportunity to see the final work order before you sign off to approve the job and are asked to pay the bill before the plumber leaves.

We started using iPads to provide exceptional property management services for those busy professionals who can’t be in two locations at once. Besides emailing your the work order at the conclusion of the job, the plumbers report may also include photos that help explain the repairs to you and the owners. Then, we keep these photos attached with the record for future reference. Photos of your jobs are valuable part of the record that will assist you when budgeting or when dealing with insurance claims or tenant issues.

We bill our hourly rate for the review of documents, inspection and for writing the report. If you decide to hire us to do the work, the entire fee will be credited to the work on your project.

We expect payment due at the time of service with an emailed work order or invoice at the conclusion of the work. Your payment can be made with cash, check, Mastercard, Visa, American Express or Discover cards. If additional financing is needed we ask you to contact the office at or before the time of service. We will provide you with a copy of the invoice by email or if you prefer U.S. Mail please let us know.
The plumber can take your credit card and run it through his iPad. We also can take your card payment at the shop. We will ask you to provide us with an email when we set up the work order so that you can get a receipt of the work completed. We do not wish to take a phone order for a credit card only for your security reasons but will do so if this is your preference. Alternatively, if we send you an invoice by email you can find a link in the email to make the payment. If additional financing is required, we ask that you contact the office at the time of service or before the service call to make these arrangements.

We are centrally located in historic Mission Hills (in Uptown, Central San Diego) with excellent freeway access to get to many parts of town within 15-20 minutes from Downtown, Hillcrest, Point Loma, La Jolla, North Park, South Park, Chula Vista to name a few. We have had clients as far away as Palm Springs and Escondido but for quicker response times we are closest to these service areas and we try to coordinate our appointments whenever possible to save you time and money.

We are open on many bank and school holidays and charge our regular rates. We charge double time on the following observed holidays: New Years Day, Memorial Day, Independence Day, Veterans Day, Labor Day, Thanksgiving Day and Christmas Day.