Rates and FAQs

Since we started in 1914, we have found charging  an hourly rate for our work is fair to both of us.  Some companies either quote you a lump sum and then stick you with extra charges when the project gets complicated or overbid the job and keep the extra money you agreed to pay when the project turns out to be easier than expected. We only charge you for the time we are working on your project.  No hidden fees, no fuel surcharges, no surprises. 

Powers Plumbing at workGuarantee

We strive to be the best plumber in San Diego, but despite our best efforts, sometimes things don't work out as planned.  If we did not perform service adequately the first time, we will return at no cost to you to correct our mistake.

Drain Service Guarantee

Drain clogs are guaranteed for 30 days. The guarantee is for our workmanship.  Be advised that clogs caused by items introduced into the drain after our service and will be a chargeable service call.  If we find you have a chronic problem, the service call will also be charged. (Such as a cracked drain line that has not been repaired since our last visit).  Please be advised that if we notice a problem with your drain line we will bring it to your attention so that you can take an appropriate course of action to correct it.

Estimates

We provide free written estimates for jobs that require more specifics beyood service and repair work. 

Standard Rates

Service and repair work is billed at $99.00 per hour in fifteen minute increments with a half hour minimum for each plumber on the job.  We start timing the job from when we leave our shop and end time when we get back to the shop.  This standard rates applies Monday through Friday from 8:00 am through 4:00 pm.  

Emergency Service and Rates

Call the office and hit the number 3 when the recording starts if you have an emergency.  Rates Monday through Friday from 4:00 pm - 8:00 pm and Saturdays from 8:00 am - 8:00 pm are billed at $148.50 per hour, with a one hour minimum representing time and 1/2 for each plumber.  

Evenings from 8:00 pm - 8:00 am, and Sundays and Holidays, are billed at  $198.00 per hour, with a one hour minimum for each plumber. 

Sewer Line Camera

Inspection of a sewer line with our video camera costs $295.00.  This includes up to two hours of time and still shots from the video feed of your drain line sent to you with a report by email or Dropbox after the inspection. 

Time keeping and Travel Time

Billing for your job starts when the plumber is dispatched.  The time back to the shop is estimated to be the same as the time to get to your job.   This is shown to you on the work order as the total time for the job.  We have a GPS and fleet tracking system that shows the plumbers route to your job.  Your plumber can show you the time stamps too.  These time stamps show when he left, arrived, started work and finished work.  There is no mystery with our billing practices.  Ask us if you have any questions about time on the job or ask the plumber to show you his time stamps.  You will be given the opportunity to see the final work order before you sign off to approve the job and are asked to pay the bill before the plumber leaves.

Property Management Company/ Insurance Services

We started using Ipads to provide exceptional property management services for those busy professionals who can't be in two locations at once.  Besides emailing your the work order at the conclusion of the job, the plumbers report may also include photos that help explain the repairs to you and the owners. Then we keep these photos attached with the record for future reference.  Photos of your jobs are valuable part of the record that will assist you when budgeting or when dealing with insurance claims or tenant issues. 

Escrow Inspections/Estimates

We bill our hourly rate for the review of documents, inspection and for writing the report. If you decide to hire us to do the work, the entire fee will be credited to the work on your project.

Payment

We expect payment due at the time of service with an emailed work order or invoice at the conclusion of the work.  Your payment can be made with cash, check, Mastercard, Visa, American Express  or Discover cards. If additional financing is needed we ask you to contact the office at or before the time of service. We will provide you with a copy of the invoice by email or if you prefer U.S. Mail

Credit Card Policies

The plumber can take your credit card and run it through his ipad.  We also use an Ipad in the shop for counter sales.  He will ask you to provide him with an email so that you can get a receipt and also that you sign the receipt.  We will not take a phone order for a credit card for your security reasons.  If additional financing is required, we ask that you contact the office at the time of service or before the service call to make these arrangements.

Neighborhoods Serviced

We are centrally located in historic Mission HIlls (in Uptown, central San Diego) with excellent freeway access to get to many parts of town within 15-20 minutes from Downtown, Hillcrest, Point Loma, LaJolla, North Park, South Park, Chula Vista to name a few.  We have had clients as far away as Palm Springs and Escondido but for quicker response times we are closest to these service areas and we try to coordinate our appointments to save you time and money. 

Holidays 

We are open on many bank and school holidays and charge our regular rates.  We charge double time on the following observed holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving weekend and Christmas Day.

Services We Offer

Below are just a few of the services we offer. To learn more, visit our Service & Repair and Remodel pages.

  • 24-Hour Emergency Service
  • Kitchen Remodels
  • Bathroom Remodels
  • Water Heater installation
  • Tankless Water heater installation
  • Clogged Drains Cleared
  • Gas Leak re-pipe
  • Toilet repairs /installations
  • BBQ Hook Ups
  • Floor Furnace services
  • Gas Lines and Pipes moved
  • Log Lighters
  • Pipe systems - for gas or water
  • Property Manager assistance
  • Relining sewer pipes
  • Sewer Line Camera Inspection/Sewer leak Detection
  • Slab leaks repaired
  • Sprinkler / Irrigation Systems
  • Fixture / Appliances installed
  • Water Leaks repaired
  • Water Filter Systems
  • Wall Heater service